PrimePixel recognises the value individuals put on their privacy and is committed to the protection of personal information.

PrimePixel only stores your personal details for the purposes of providing an efficient service to you. These details will only be used for business purposes such as maintaining contact with you, informing you of things like new software or changed functionality on your site, problems with your site or domains, outages, planned maintenance and the like.

We only collect personal information when you subscribe for a service. Other contact details such as from enquiries or emails are not retained or used for any purpose other than satisfying the enquiry.

If you seek a recommendation for a third-party service, we may pass minimal contact information to the person we recommend for that service so they can provide a better response to your request.

User Tracking

Our website uses cookies which are small amounts of information that are placed on your hard drive. These files are used for site registration/operation and customisation in a completely automated fashion and there is no tracking or recording via these devices.

PrimePixel also collects site information as part of our web site statistics and monitoring. We use this data to determine the usage patterns of the site to allow us to improve our web site and service to our customers. This is again an automated process that is never used to identify individuals.

All customer interaction involving the transmission of private and/or financially sensitive information is protected by encryption. Personal information collected by PrimePixel is stored only on systems employing best-practice security measures.

The only personal information we keep is available for your viewing in the secure Customer Service area. If you would like to contact PrimePixel regarding privacy please use our contact form.